This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from Totezo (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically gather certain details about your device, such as your web browser, IP address, time zone, and some cookies installed on your device. As you browse the Site, we also collect information about:
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The pages or products you view
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Websites or search terms that referred you
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How you interact with the Site
We refer to this as “Device Information.”
How We Collect Device Information
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Cookies – Data files placed on your device, often including a unique anonymous identifier.
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Log Files – Track actions on the Site and collect IP address, browser type, ISP, referring/exit pages, and timestamps.
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Web Beacons / Tags / Pixels – Electronic files that help us understand browsing behavior.
When you make or attempt to make a purchase, we collect certain information such as your name, billing address, shipping address, payment details (if applicable), email address, and phone number.
We refer to this as “Order Information.”
“Personal Information” in this policy includes both Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATION
We use Order Information to:
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Process and fulfill your orders
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Arrange shipping
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Provide invoices and order confirmations
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Communicate with you
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Screen for potential fraud or risks
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Send product or service updates in line with your preferences
We use Device Information to:
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Detect potential fraud (especially IP address monitoring)
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Improve and optimize our Site
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Analyze browsing behavior
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Understand the effectiveness of our marketing campaigns
We also use Facebook Pixel and Google Analytics to retarget users and show relevant ads.
SHARING YOUR PERSONAL INFORMATION
We share your information with trusted third parties to help us operate the Site:
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Shopify powers our online store. Read more: https://www.shopify.com/legal/privacy
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Google Analytics helps us understand user behavior. Read more: https://www.google.com/intl/en/policies/privacy/
Opt-out: https://tools.google.com/dlpage/gaoptout
We may also share your information to comply with laws, respond to legal requests, or protect our rights.
BEHAVIOURAL ADVERTISING
We use your information to provide relevant ads.
Learn more about targeted advertising: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted ads:
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Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
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Email: Click “Unsubscribe” at the bottom of any email
You can also opt out via the Digital Advertising Alliance: http://optout.aboutads.info/
DO NOT TRACK
We do not modify our data collection practices when we receive a “Do Not Track” signal from your browser.
CURRENCY PROCESSING CONSENT
By using our Site, you agree that third parties may process your IP address to determine your location for currency conversion.
A temporary session cookie may be stored to keep your selected currency consistent while browsing.
YOUR RIGHTS
If you are a European resident, you have the right to:
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Access personal data we hold
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Request corrections or updates
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Request deletion
We process your information to fulfill orders or pursue legitimate business interests.
Your data may be transferred outside Europe, including to the U.S. and Canada.
DATA RETENTION
We keep your Order Information in our records unless you request its deletion.
CHANGES
We may update this Privacy Policy periodically to reflect changes in our business, legal requirements, or operational needs.
CONTACT US
For questions, complaints, or more information about our privacy practices, please contact:
Email: support@totezo.com
If you'd like, I can also format this into a Shopify policy page, fully styled and sectioned.